Privacy Policy

At Fossko, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including: Name, email address, shipping and billing addresses, phone number, payment information, order details and preferences. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to: Process and fulfill your orders, communicate with you about your orders and our services, improve our website and customer experience, send marketing communications (with your consent), prevent fraud and enhance security, comply with legal obligations.

Information Sharing

We do not sell your personal information. We may share your information with: Service providers who help us operate our business (payment processors, shipping carriers, email services), legal authorities when required by law, business partners with your consent.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to: Access the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to legal requirements), opt out of marketing communications, withdraw consent where we rely on consent to process your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and accounting purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at support@fossko.com. Hours: 8am - 8pm CST, Every Day.